Our products Hospitality & reservations
RoomSeeker. Booking and property management for parks and resorts
RoomSeeker is a booking and property management system for parks, resorts and lodges. It handles online bookings, channel management, front desk, gate entry and finance for accommodation spread across many sites. South African National Parks (SANParks) has run on it for over 20 years.
Built for accommodation spread across many sites
RoomSeeker keeps every unit, every site and every booking channel in one real-time database, so a room sold online can’t be sold twice at reception.
For guests
Search live availability, book and pay online, then change or cancel bookings without phoning the call centre.
For your team
Run reception, gates, housekeeping and finance from one system, with an audit trail on every change.
Product features
Six modules, one booking system
Online bookings and channel management
Guests search live availability by region, facilities and accommodation type, and pay through a PCI-compliant portal. The same inventory feeds your online travel agent channels.
Front desk
Manage several properties grouped by region. Set rules for changes, cancellations, deposits and discounts, turn quotes into bookings, and track housekeeping and maintenance.
Gate entry and pre-arrival
An Android tablet app issues entry permits, scans QR codes and barcodes, prints receipts and keeps working offline. Guests fill in arrival details and indemnity forms before they arrive.
Finance and reporting
Payments are imported and matched to bookings automatically, with audited refunds and daily cash-ups. Reports export to PDF, Excel or Word and can be scheduled.
Who it’s for
RoomSeeker suits organisations that sell accommodation and access across several sites through several channels.
Bookings, gate permits and day visitors across every park, from one database.
Front desk, housekeeping and channel management for multi-unit properties.
Itineraries that span several destinations on one reservation.
Integrations
Connected to the channels your guests book through
RoomSeeker publishes your availability to more than 250 online travel agents and keeps it in step with your own booking site, call centre and front desk. It also connects to SMS, payment and loyalty systems.
20+ years
Running SANParks bookings
Proven at scale
Trusted by South African National Parks
SANParks moved its bookings for every park onto RoomSeeker to replace outdated hotel software. Real Travel and Tourism Systems (RTTS), part of the KRS group, still maintains and develops it.
Self-service bookings
Visitors manage their own bookings online, which reduced reliance on the call centre.
Compliance built in
PCI security standards, POPIA, and archiving of dormant client data.
Built for peak season
Designed to scale for the jump in bookings during peak tourist season.
Shaped around the client
Customised for SANParks with gate access, auditable payments and its own reporting.
See RoomSeeker in action.
Book a demo and tell us how many sites, units and booking channels you manage.