Our products Retail & merchandising
StoreSnap. Store visits, photos and orders in one place
StoreSnap gives suppliers and merchandising teams one place to plan store visits, record what happens in store, and follow orders through. Field staff use the app. Managers see the results as they come in.
Built for both sides of the store visit
Suppliers need to know what’s happening on their shelves. Merchandising teams need to get through their stores with less admin. StoreSnap handles both.
For suppliers
See every store visit, photo and reported problem in one place, without waiting for separate updates from each team.
For merchandising teams
Plan the week’s visits, record each store from the app and skip the report writing afterwards.
Product features
Everything a store visit needs
Plan visits
Assign stores to field staff and build a week’s or month’s schedule. Visits are grouped by area, with estimated travel times between stores.
Record each visit
Field staff clock in by GPS, answer the visit form, take photos and log stock counts. Visits can be logged without signal.
Spot problems early
Set your own questions for each supplier, store or retail group. Answers that point to a problem are flagged for follow-up.
Follow orders through
Create orders during a visit or separately, track each one through its stages and see where it’s stuck.
Who it’s for
StoreSnap is set up around the way each business reports and orders, with no single fixed process.
See what your merchandisers find in store, across every retail group you supply.
Run your field team, routes and supplier reports from one app.
Suppliers and merchandisers find each other by region and store coverage on storesnap.co.za.
AI in StoreSnap
AI for the planning work, people for the decisions
Managers can type scheduling instructions in plain language, such as “Thandi and Sam are travelling together on Tuesday”. StoreSnap works out the changes and asks before it applies anything it isn’t sure about.
Explore AI-ready bespoke software →425
Stores covered in a 10-month pilot
Results
What changes when store visits live in one place
StoreSnap’s first release went live in May 2026. It grew out of an earlier store visit tool that had already been used in real stores.
Clearer view of stores
Suppliers review visits, photos and problems without chasing each team for updates.
Simpler scheduling
Managers plan visits across many stores and staff with AI help.
Orders you can follow
Each business sets up its own order steps and sees where orders stall.
Faster onboarding
New customers import long store lists, and StoreSnap flags likely duplicates.
See how StoreSnap could work for your stores.
Talk to the StoreSnap team about your stores, or talk to KRS about building AI into your own product.